Shipping Policy
Effective Date: August 5, 2026
Thank you for shopping with Mandi Cruz Media!
Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). During product launches, promotions, or holidays, processing may take slightly longer.
Shipping Time
Estimated delivery times after your order has been processed:
Standard Shipping: 4–6 business days
Expedited Shipping: 2–3 business days (when available)
Some products may require up to 14 business days for delivery, depending on the manufacturer, fulfillment partner, or destination.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or other circumstances outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on the shipping method selected, destination, and the products in your order.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your shipment.
Shipping Locations
We currently ship throughout the United States.
Multiple Shipments
If your order contains products fulfilled from different locations or print partners, your items may arrive in separate packages at no additional shipping cost beyond what is shown at checkout.
Incorrect Shipping Information
Please verify your shipping address before placing your order. Mandi Cruz Media is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided during checkout.
Lost or Delayed Packages
Once a package has been accepted by the shipping carrier, delivery is under the carrier's control. If your package is significantly delayed or appears lost, please contact us and we'll help you work with the carrier to resolve the issue.
Questions
If you have any questions about your order or shipping, please contact us through the contact information listed on our website.